Services

Our services

Space planning is not one skill, it’s retail analytics, physical design and product placement working together. And every service is backed by the same thinking that powers our software tool MSO.

Our services are available for whichever stage your business is at

The question is the same either way.Is every inch earning its place?

Space productivity matters enormously to every retailer, whether you’re a small store with a high SKU count, or a large store with acres of floor space to manage.

Space planning combines physical design and product placement which creates optimised sales. And then the real benefit comes from quick analytics and being reactive, getting the most out of your space as conditions change.

Here’s how we can help you start to optimise your space:

Floor planning and CAD

From range review to store-ready floor plans

Layouts drawn by someone who has never had to trade the store?

We design store layouts that balance commercial performance with customer flow. Every plan is drawn by people who have planned stores themselves, not draughtspeople working from a brief they do not understand.

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Range review

Review category ranges with your buying and merchandising teams and agree the right allocation before a line is drawn.

Store layout design

Layouts that optimise the customer journey and selling space while respecting each store’s practical constraints.

2D and 3D CAD

Detailed drawings in AutoCAD and JDA/Blue Yonder formats. 2D for fixture teams, 3D for sign-off and VM reviews.

On-site surveying and training

We survey stores for accurate as-built data, and train your teams to maintain plans independently.

Each project has had its own complexities in regards to applying the new principles to each store. As is the way in retail, a one-size-fits-all approach doesn’t apply, and that is where OSP can support with our experience in store planning for different retailers, providing solutions and proposals to achieve the best customer offer.
Michael Bewley, Senior Project Manager, on the ASDA reflows

Planogramming

Commercially driven planograms that perform

We build planograms grounded in sales data, not just merchandising guidelines. We make data-backed decisions on product range and store space to drive efficiencies, increase profit, and develop impactful store environments that elevate the customer experience. Every fixture, shelf and facing is justified by the numbers.

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Data-backed

Taking your store layout from functional to exceptional by optimising return on space and sightlines for maximum impact, and setting your store apart from your competitors.

Easy implementation

Transforming your existing stores or concept mock-ups into actionable planograms, the planogramming team will build and maintain your planogram library, whilst liaising with your store teams to ensure easy and accurate implementation across your estate.

RELEX automation

Whilst we work across a range of space planning software, we provide automation support for RELEX clients, handle system migration, and deliver training to ensure your teams can transition smoothly.

Clear visuals

We also enhance your planograms with high-quality product imagery, manage your planogram and image library, and produce detailed planogram analytical reports and visual analysis packs for convenient interpretation.

The professionalism, adaptability and commitment of the OSP team ensured that many thousands of plans were accurately created. OSP’s work rate and dedication enabled the project to be delivered ahead of schedule.
Adam Stevens, Partner & Subject Matter Expert, Waitrose

Retail analytics

Data that drives better space decisions

We built MSO software because we do this work every day. Every process in macro and micro space planning is combined and automated. We analyse sales, space, and range data to determine what goes where, how much room it needs, and whether it is earning its place.

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Macro space analysis

Assess space productivity across the estate. What is over-spaced, under-spaced, or in the wrong location.

Dashboards and reporting

Power BI dashboards giving live visibility into space performance, sales density, and range compliance.

Data feeds and integration

Sales, product hierarchy, and store-attribute data connected into a single clean feed. We handle the ETL.

Clustering and assortment

Group stores by performance and demographics, then tailor ranges to each cluster to cut waste and exceptions.

Other ways that we can help you

Assortment planning

We identify top-performing products, highlight emerging trends, and make informed decisions to drive profitability. If you are opening new format stores, or need extra support planning assortment suggestions in your ranges, we can take this off your hands with our experienced team of retail buyers.

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RELEX partner

We support RELEX implementations with our own in-house team of space specialists, people who built these plans by hand long before they configured a system to do it.

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Let's plan your space

Whether it is a single store refit or a full estate roll-out, we have the team and the tools. Tell us what you need.