Our team
The people who do the work
Space planners, analysts and developers. The same people who build MSO are the ones running reviews on real estates.
Every feature in MSO exists because someone on this list hit a real problem on a real project.

Tristan Kemp
Chief Executive Officer

Tristan Kemp
Chief Executive Officer
Came up through visual merchandising and space planning in house at a major UK retailer, before deciding there was a better way to support retailers with that expertise. Ten years on, what he’s most proud of isn’t just the tech, it’s the team: every single person at OSP has worked in house in retail themselves, so solutions are built on what actually works on the shop floor.
Away from the business, Tristan is a father to two little ones and spends a great deal of time out on the water sailing, kitesurfing and winging.

Shaun Brown
Chief Technology Officer

Shaun Brown
Chief Technology Officer
Twelve years in retail: first at Boots, then heading up Space Planning for Thorntons, and more recently setting up a new Space Planning function with the Royal Voluntary Service.

Bella Cooper
Head of Business Development

Bella Cooper
Head of Business Development
A sailor during her law degree and a full-time sailing career after it, then asset finance, before joining us to re-brand OSP and manage all things development and legal.
Runs our contracts.

Maria Sumner
Account Manager

Lynsey Abbott
Sales Consultant

Mike Bewley
Senior Project Manager, Floor Planning

Mike Bewley
Senior Project Manager, Floor Planning
Previously a store planner at B&Q, with range reviews and full store re-plans for One Stop, Co-op, Morrisons and Waitrose, and more recently Quality Manager in manufacturing, managing a large team.
Leads our CAD services.

Geoff Carr
Senior Project Manager, Planogramming

Geoff Carr
Senior Project Manager, Planogramming
A Management degree and wine qualifications, then B&Q's buying team; since then a retailer, buyer and supplier, leading teams and launching new products.
A wine expert.

Nayaa Owusu
Retail Analyst & Solutions Developer

Nayaa Owusu
Retail Analyst & Solutions Developer
A Mathematics degree, then operations analyst and project analyst roles optimising processes and implementing improvements, plus hands-on experience in merchandising.

Kat Smith
Sales Consultant

Sean Armstrong
Full Stack Developer

Sean Armstrong
Full Stack Developer
A full stack developer straight out of university with a California-based music startup in 2022, before moving to the UK and joining OSP.

Andrew Higgs
Software Developer

Andrew Higgs
Software Developer
After the Royal Signals and Nationwide's marketing team, launched his own advertising agency, Tri-Direct, in 1989 and grew it into a £50m business, overseeing its IT along the way.
Tech, tech, and more tech.

Victor Tyslenko
Software Developer

Victor Tyslenko
Software Developer
Began as a developer in Ukraine, building custom applications and e-commerce sites, then in the UK a business communications project: real-time calling, user management and analytics dashboards. Today he builds the software behind our space planning work, from the analytics that show how every category is performing to the planogram tools teams use to put the right products in the right space.
Away from the keyboard, Victor plays the drums and makes music.
Tristan Kemp

Chief Executive Officer
Came up through visual merchandising and space planning in house at a major UK retailer.
Shaun Brown

Chief Technology Officer
Space planning at Boots, then head of space planning at Thorntons.
Bella Cooper

Head of Business Development
Law graduate and former professional sailor, who led OSP's re-brand.
Maria Sumner

Account Manager
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Lynsey Abbott

Sales Consultant
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Mike Bewley

Senior Project Manager, Floor Planning
Former B&Q store planner, with projects for One Stop, Co-op, Morrisons and Waitrose.
Geoff Carr

Senior Project Manager, Planogramming
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Nayaa Owusu

Retail Analyst & Solutions Developer
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Kat Smith

Sales Consultant
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Sean Armstrong

Full Stack Developer
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Andrew Higgs

Software Developer
After the Royal Signals, founded Tri-Direct in 1989 and ran its IT.
Victor Tyslenko

Software Developer
Builds the analytics and planning tools behind our space planning work.
Working here
We hire experienced space planners and CAD technicians, and people starting out in the industry. The experience matters; the person matters more.
Send us your CV and tell us what you want to be doing in two years.
Office dogs
Nelson, 4, likes sausages. Olive, 3½, prefers sleeping. Neither has a job title.
Talk to the people who would do the work
No account managers between you and the team. The consultant on your review is the one you meet.